Wisdom Group FM - Shortlisted in two categories at the RAC Cooling Industry Awards 2026
Cooling Product of the Year | Training Initiative of the Year
Why We're Different
Most tools give you information. FaultNav gives you a path.
FaultNav is designed to make fault finding more effective at every level. Supporting the individual, strengthening the team and helping valuable knowledge go further.
Guidance, not just answers
FaultNav goes beyond simply providing information. It gives technical teams a structured path through the diagnosis, helping them stay focused on what matters.
Made for real-world fault finding
Designed around the realities of technical work, FaultNav provides diagnostic guidance shaped by practical field experience - not generic, one-size-fits-all responses.
Strengthen confidence across the team
Give your team more support when tackling unfamiliar or complex faults, helping them approach diagnosis with greater confidence and consistency.
Build knowledge with every diagnosis
FaultNav helps organisations capture practical field knowledge and make it available across the team, so valuable experience goes further.
How It Works
Navigate faults with structured diagnostic pathways.
From initial evidence to confident resolution, FaultNav guides each diagnosis through a structured Look → Measure → Act pathway.
01
Look
Identify the asset, capture symptoms and record observations from the field to give every diagnosis a clear starting point.
02
Measure
Work through the relevant measurements and checks to understand what is happening with the asset.
03
Act
Move from evidence to action with clear diagnostic guidance that helps you reach a practical resolution.
Jump on board
Help us shape the future of fault finding.
We're working with a small number of technical teams and organisations on the first phase of field evaluations.Get in touch if you'd like to be involved in putting FaultNav to the test in real-world environments.
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